Call
Reach Refine This! at (602) 750-2508 for material, pickup, ticket, or shipment questions.
Talk with the Refine This! team
Questions about material, packaging, a ticket, or Arizona pickup?
Call or email for help identifying the right starting point. Refine This! supports nationwide mail-in sellers and coordinates Arizona pickup inquiries directly. The processing and shipping address is not a public walk-in storefront.
Start with what you know.
No exact assay or value estimate is required to create a ticket. Choose the closest material and Refine This! will guide the next step.
Write to contact@refinethis.com for non-urgent support and service inquiries.
Start online
Create a customer or private guest ticket when you are ready to document the material and shipping path.
What to include in your message
Share the general material type, whether you prefer mail-in service or want to ask about Arizona pickup, and the best way to reach you. Do not send account codes, guest-ticket tokens, payout credentials, or other security information by email.
Pickup and service hours
Pickup availability, timing, and any on-site service are confirmed directly for each request. Published hours and appointment details will be added only after the business owner confirms them.
Existing ticket support
Use the customer dashboard or private guest tracking page for the most current ticket, label, shipment, offer, and payout state. Contact support if the online status does not answer the question.
Related guidance
Ready when you are